Open or clos questions? Good questions depend on the purpose of your survey, which you outline in advance. We recommend not asking customers only clos questions, because although they are easy to analyze, they limit consumers’ responses and do not give them the opportunity to present their point of view without suggesting your opinions to them.  Make sure your questions are simple and clear to everyone. Send them to your employees or colleagues to verify that they understand them and are able to respond to them.

The Number of questions depends

Don’t ask two questions in one, like How do you rate the checkout process and our customer service? Don’t use complicat terms. Survey length None of us likes to spend too much time researching, so respect the efforts of your clients. Tell them how many minutes it will take to complete the form and what you will be researching in it. On the purpose of your survey, it is worth limiting yourself to a maximum of questions, but if you find that questions will fully allow you to obtain the desir information, you can stick to this number Survey questions Time for Ukraine Phone Number List specifics. We’ll provide you with our suggestions below, but remember to align them with the purpose of your website. Recipients who made a purchase.

What other comments do you have

Why did you choose to buy from us today? What almost stopp you from completing. The trade What are the three most important. Things that convinc you to use our services? What are the top three things that almost stopp you from making a purchase from us? Website testing Which elements functionalities of the website were difficult for you? What did you like about the site?  See the CXL website for more sample questions. Survey tools There are many LOB Directory websites on the Internet that offer various types of surveys. A free solution is Google Forms.